Terms of Service
Effective Date: January 1, 2026
Provider: RC Dock UMS BV d.b.a. UNIT2
Address: Dockweg 23-H, 1976 CA, IJmuiden, The Netherlands
Chamber of Commerce: 83945857 | VAT: NL863043860B01
Contact: contact(@)unit2.ai
1. Scope of Service
UNIT2 provides an AI-native Digital Twin designed to operate as an agentic nervous system for complex industrial organizations. The platform deploys a collaborative swarm of AI agents directly onto secure infrastructure to transition companies from human-centric bottlenecks to high-velocity, autonomous workflows. This service is specifically tailored for sectors with heavy engineering, strict regulations, and documentation-intensive processes, including shipyards, OEMs, and defense contractors.
2. The UNIT2 Methodology: Parallel Evolution
Our deployment methodology ensures seamless adoption with zero operational risk.
Non-Disruptive Migration: We build a Digital Twin in parallel to current operations, mirroring them to ensure a seamless transition with zero operational risk.
Dual-Layer Command: Our architecture separates the Strategic Layer (The Bridge) for reasoning from the Execution Layer (The Deck) for technical action.
Human-in-the-Loop (HITL): Your team remains the ultimate authority; AI agents handle heavy execution while humans provide high-level oversight and permission handling.
3. Sovereign Infrastructure & Data Security
UNIT2 operates on sovereign compute infrastructure designed for maximum data protection.
Siloed Environments: UNIT2 deploys a secure, sandboxed, and siloed parallel intelligence system inside a company's own infrastructure.
Data Sovereignty: By utilizing dedicated compute (GPU clusters) and local open-weight models, we eliminate reliance on external public cloud APIs and unpredictable token costs.
Proprietary Shield: We implement a proprietary feedback-shield (Operational Immune System) to protect workflows from external interference or organizational noise.
4. Regulatory Compliance & The EU AI Act
All systems are designed with full regulatory alignment in mind.
Auditable Data: Through our alignment with OceanVault, we utilize blockchain technologies to ensure AI training data remains auditable, immutable, and provable.
Regulatory Alignment: Our systems are designed to support compliance with emerging frameworks, specifically the EU AI Act, through structured lifecycle documentation and risk management models.
Traceability: All autonomous systems must operate with full accountability, traceability, and human oversight.
5. Right to Audit
Organizations retain full transparency and verification rights.
Verification: Organizations have the right to verify that the parallel UNIT2 environment maintains data integrity and operational security.
Provenance: Clients may access blockchain-anchored validation systems to ensure dataset provenance and traceability.
Compliance Checks: UNIT2 provides documentation aligned with ISO-based management systems to facilitate internal or external regulatory audits.
6. User Responsibilities
Effective use of UNIT2 requires active participation from the organization.
Guardrails: Users must implement mandatory HITL approval steps for financial transactions, external communications, and sensitive maritime data.
Data Context: The quality of output is tied to the user's investment in Data Context, including the definition of parameters via frameworks like SOUL.md.
Strategic Input: Organizations remain in control of strategy, expertise, and customer relationships.
7. Performance & Efficiency
UNIT2 delivers measurable operational improvements.
Operational Gains: Processes requiring weeks of manual work can be executed in hours by coordinated agents.
Cost Efficiency: Transitioning to the agentic swarm typically results in a 3x to 5x reduction in operational overhead.